Workplace Conflict

Bullying is often thought of as taking place among children or teens, and often in a school environment. But bullying in the workplace among adults also exists, and can have long lasting, negative effects on both the victim of the bullying, as well as company/employer overall. Instances of workplace conflict are normal. However, these are typically isolated incidents and can be dealt with effectively by those involved. Workplace bullying is repeated, continuous behaviour that is negative, persistent, hurtful and abusive. Tough management styles are not necessarily forms of bullying, if handled correctly. Examples of workplace bullying include social isolation (purposefully excluding a co-worker, giving the silent treatment, etc.), spreading rumours, attacking a co-worker’s private life or personal attributes, unfair, unjust or excessive criticism, and verbal aggression. If any of these sound familiar, and like something you, or a friend or loved one are experiencing at work, we know how difficult it can be to handle. If you are looking for help or information on how to manage conflict in your workplace, are interested in knowing your legal rights, or would simply like to find someone who you can talk to you about the situation, we want to help.

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The Complete Guide to Conflict Resolution in the Workplace

In most areas of their lives, people thrive on conflict, yet in the workplace they try to steer clear. Conflict, though, is a healthy way to challenge the existing order and essential to change in the workplace. The real problem is not the conflict itself, but managing the conflict. This manual explains how to design a complete conflict resolution system and develop the skills to implement it. Filled with exercises, case studies and checklists the book also supplies an overview of workplace conflict; the tools for measuring it; and the techniques for resolving conflict. It covers such conflicts as: negotiation; labour-management partnerships; third-party disputes; mediation; and arbitration.

Emerging Systems for Managing Workplace Conflict

Lessons from American Corporations for Managers and Dispute Resolution Professionals

Emerging Systems of Managing Workplace Conflict presentsillustrative real-life examples as well as cutting-edge methods andtools for integrating systems of dispute resolution into standardcorporate procedures. This vital resource investigates the systemsorganizations have developed to manage common and costly workplaceconflicts involving supervisor-employee relationships; race, age,and gender discrimination complaints; sexual harassment;occupational safety and health; reasonable accommodation of thedisabled; and wrongful termination as well as other problemsstemming from governmental regulations and court actions. Drawing on the authors' vast research and frontline experiencewith a wide variety of corporations and organizations, thisimportant book examines successful responses to universal workplaceproblems and conflicts. In addition, the book is filled withilluminating case examples and stories from organizations, such asBrown and Root, Kaufman and Broad, Warner Brothers,Universal-Studios, Kaiser Permanente, the United States PostalService, Johnson & Johnson, Shell, Prudential, and others, thathave instituted systems of dispute resolution in response toongoing destructive conflict, expensive litigation, and cripplingsettlements. This book offers an enormously useful approach for theapplication of the most up-to-date systems of organizationalconflict resolution and shows how this approach can work inspecific situations to save time and money.

Managing Workplace Conflict

Managing and Resolving Workplace Conflict

Volume 22 of Advances in Industrial and Labor Relations focuses on new approaches to managing resolving workplace disputes and alternative dispute resolution (ADR) from both theoretical and empirical perspectives and includes contributions from leading international scholars, including J. Ryan Lamare, William K Roche and Paul L. Latreille.

Workplace Conflict

Mobilization and Solidarity in Argentina

Based on qualitative work in car plants in Argentina, this book offers new insights for an understanding of workers' collective struggles in a radical perspective. Criticizing the use of injustice as the basis of mobilization, it argues that workers' collective resistance should be seen as a function of the development of solidarity.

Calming the Waters at Work

How to Deal with Workplace Conflicts

Workplace Conflict Resolution Essentials For Dummies

Resolving conflict in the workplace? No problem! Working your way through a conflict in the office can present unexpected challenges, but there's no need to feel unprepared — Workplace Conflict Resolution Essentials For Dummies has you covered! In the book, you'll find practical, expert guidance on various approaches to negotiating and mediating a successful resolution for you and your team. You'll get coverage of negotiation techniques, mediation methods and solutions for managers and employees dealing with workplace conflict, and tons of tips on building and maintaining successful teams to work through existing conflicts and help avoid future disturbances. Encouraging colleagues to work together toward a common goal is an essential skill that all successful business professionals must possess. Rather than resorting to arguments, surrendering, running away or filing a complaint, this resource shows you how to address uncomfortable conflict in the workplace head-on, giving you the tools and advice you need to restore peace, prevent conflicts from ever starting in the first place, and maintain better productivity while boosting morale. Offers clear instruction for addressing conflicts, resolving disputes and restoring peace and productivity to the workplace Helps you find a solution and explore positive means for resolving conflicts Illustrates how working through problems within your team makes the workplace the positive environment it should be Provides guidance on developing the key negotiation and mediation skills you need to create a harmonious workplace Whether you're new to managing professionals, working your way up the corporate ladder or just want to brush up on your knowledge base, Workplace Conflict Resolution Essentials For Dummies has everything you need to ensure your workplace environment is positive and productive!

How to Reduce Workplace Conflict and Stress

How Leaders and Their Employees Can Protect Their Sanity and Productivity from Tension and Turf Wars: Easyread Super Large 24pt Edition

Turn Enemies Into Allies

The Art of Peace in the Workplace (Conflict Resolution for Leaders, Managers, and Anyone Stuck in the Middle)

"An essential addition to the conflict resolution toolkit." --Marshall Goldsmith, #1 New York Times bestselling author of Triggers In today's workplace, managers, leaders, and HR professionals often believe they don't have the time to help employees navigate conflict. More often than not, however, it takes more time not to address conflict than to constructively intervene. But before you can successfully guide others in managing disagreements, you must be able to manage yourself--your mindset, presence, and behaviors. Turn Enemies into Allies offers a way of working with clashing employees that is deliberate and systematic--one that draws on the author's expertise in conflict and communication skill-building and a decades-long practice in mind-body principles from the martial art aikido. Following the author's step-by-step guide, you will: Acquire the skill and confidence to coach conflicting employees back to a professional, effective working relationship, while simultaneously changing their lives for the better. Restore control and peace of mind to the workplace. Increase your leadership presence.

The Essential Workplace Conflict Handbook

A Quick and Handy Resource for Any Manager, Team Leader, HR Professional, Or Anyone Who Wants to Resolve Disputes and Increase Productivity

Today's workplaces are dynamic, so it shouldn't surprise anyone that tension can develop quickly and ruinously. The Essential Workplace Conflict Handbook is the ideal resource for anyone ready to confront conflict at work rather than run from it. Managed correctly, conflict can be a positive source for innovation and creativity. Using examples drawn from a wide range of corporate and entrepreneurial experiences, along with checklists and other practical tools, The Essential Workplace Conflict Handbook will help employees, managers at all levels, and business owners answer the following important questions: What's changing in the workplace and the workforce today? Are the right issues being addressed? How can we create more options to solve conflicts? What's my conflict style, and why is it important? How should I set and manage expectations? What happens when disruptive behavior gets out of control? Positive interactions are critical to successful workplaces. This vital new title gives you the confidence you need to communicate effectively, as well as a clear understanding of your individual responsibility, no matter your title or role. It also gives the organization a plan for what it can do to foster a tension-free workplace.

Managing Workplace Conflict

Alternative Dispute Resolution in Australia

Managing Workplace Conflict critically analyses Alternative Dispute Resolution (ADR) in Australia. It is an ideal book for ADR and management consultants, legal practitioners, human resource managers and students of ADR.It includes coverage of:various ADR techniques and the roles played by ADR practitioners in workplace conflict;the need for workplace grievance policies and the forms these can take;the suitability of ADR for various types of disputes;three case studies where ADR was utilised in workplace conflict and the experiences of both the human resource consultant and their clientsand takes account of the new procedures in the Work Choices BillManaging Workplace Conflict is written against the background of a rapidly changing Australian labour market. It argues that ADR in the Australian workplace needs to be conducted with an understanding of the changed industrial relations environment and the power differences between key workplace stakeholders, as well as a commitment to ethical practice and workplace justice. It presents the key concepts central to the practice of ADR in Australia and provides a practical, useable reference book for both the professional and the student.

Reframing Resolution

Innovation and Change in the Management of Workplace Conflict

Reframing Resolution provides an original, accessible and critical point of reference for students, practitioners and scholars interested in the management of workplace conflict. Drawing on contemporary empirical evidence from the UK, USA, Ireland and Australia, the book explores the front-line challenges facing organizations and individuals in addressing and responding to conflict. In particular, it examines the extent to which conflict management is treated as a strategic issue and discusses the development of mediation and its impact on employment relations culture, the experiences of participants in mediation and the relationship between ADR and workplace justice. Crucially, the book also assesses key innovations in the management of workplace conflict, and discusses the future potential of more integrated and systemic approaches.

NLP at Workplace

Workplace Mediation

Conflict Roleplaying Game

Social Media in Workplace

Faith in the Workplace

Workplace Safety and Insurance Board - Collections Services - Hamilton Central

Administers the province's no-fault workplace insurance for employers and their workers. Focuses on accident prevention, early safe return to work, and insurance benefits for injuries and illnesses incurred by workplaces covered under the Workplace Safety and Insurance Act.

Workplace Safety and Insurance Board - Collections Services - Hamilton Central

Administers the province's no-fault workplace insurance for employers and their workers. Focuses on accident prevention, early safe return to work, and insurance benefits for injuries and illnesses incurred by workplaces covered under the Workplace Safety and Insurance Act.

Immigrants Working Centre - WorkLINC

A 5-week workplace preparation program for newcomers in Hamilton interested in finding employment in the food, manufacturing, and construction industries. This is an intensive program for individuals with experience and knowledge of these industries who are interested in gaining the skills and knowledge sought by employers

Immigrants Working Centre - WorkLINC

A 5-week workplace preparation program for newcomers in Hamilton interested in finding employment in the food, manufacturing, and construction industries. This is an intensive program for individuals with experience and knowledge of these industries who are interested in gaining the skills and knowledge sought by employers

Canada. Canadian Centre for Occupational Health and Safety - Canadian Centre for Occupational Health and Safety

Advances workplace health and safety by providing information, training, education, and management systems that support health and safety programs and the prevention of injury and illness. Safety InfoLine is a free, confidential, person-to-person information service about workplace health and safety available to all Canadians.

Occupational Health Clinics for Ontario Workers

Resource for workers and employers, providing objective scientific information, and focus on the prevention of occupational health problems in the workplace.

Hamilton Urban Core Community Health Centre - Anger Management Programs

Anger Management for Men Program: Provides information and strategies that help participants manage their anger, improve their overall health, and contribute positively to the health and well-beings of their families and the community. Weekly two-hour interactive workshops over a 10-week period.

Women's Approach to Anger Management: women learn to recognize and implement appropriate decision making, use short-term coping strategies, and develop long-term plans for managing anger. Group setting, eight weekly two-hour sessions, offered four times a year. Registration is required.

Dawn Patrol Child and Youth Services - Parent / Adolescent Conflict (PAC) Program - 82 Victoria Ave - Prinzen House

An intervention for families in crisis because of parent/adolescent conflict. Program is family-focused and client-responsive, and offers parenting support, behavioural contracting, and conflict mediation. Funded by the Ministry of Children and Youth Services.

Dawn Patrol Child and Youth Services - Parent / Adolescent Conflict (PAC) Program - 82 Victoria Ave - Prinzen House

An intervention for families in crisis because of parent/adolescent conflict. Program is family-focused and client-responsive, and offers parenting support, behavioural contracting, and conflict mediation. Funded by the Ministry of Children and Youth Services.

Hamilton. Hamilton Police Service - Victim Services Branch - Central Station

24-hour on scene crisis intervention service for victims of crime and trauma in the City of Hamilton. It responds to the immediate needs of people who have been victimized by crime and/or trauma such as homicides, suicides, sudden death, assaults, sexual assaults, domestic violence, motor vehicle and fire fatalities, robberies and harassment. The staff and specially trained volunteers provide practical assistance, emotional support and referrals for additional community resources.

Goodwill, The Amity Group - Goodwill Career Centre - 225 King William St

Committed to assisting individuals overcome barriers to employment through identifying and reaching their employment goals. Programs include: * Case Management * Pre Employment Skills * Training* Labour Market Re-Entry Assistance * Online Job Board * Youth Job Connection

Workplace Medical Corporation - WMC Hamilton Occupational Health Clinic

Occupational health clinic with associated family practice. Program include on-site medical testing, drug testing services, flu programs, and company wellness programs.